Privacy Policy

Effective Date: 01 January 2025
Last Updated: 01 January 2025

XSESWARY (“we”, “us”, “our”, “Xseswary.com”) respects your privacy and is committed to protecting your personal data in accordance with the laws and regulations applicable in the United Arab Emirates (UAE), including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or use our website xseswary.com and related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, age, phone number, email address, shipping address.
  • Identification Information: Copies of passport, national ID, or driver’s license when required by law, shipping partners, or verification processes.
  • Payment Information: Billing details necessary to complete transactions. We do not store full credit or debit card information.
  • Technical & Usage Data: IP address, browser type, device information, pages visited, and interaction data collected through cookies and similar technologies.

2. How We Use Your Information

  • Processing and fulfilling orders, deliveries, returns, and refunds.
  • Managing customer accounts and providing customer support.
  • Verifying identity where legally required.
  • Communicating order updates, service notifications, and promotional messages (with consent).
  • Improving website performance, security, and user experience.
  • Complying with applicable laws and lawful government requests.

3. Legal Basis for Processing

  • Your consent.
  • Performance of a contract with you.
  • Compliance with legal obligations.
  • Legitimate business interests that do not override your rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website functionality, analyze usage, and improve our Services. You may manage cookie settings through your browser.

5. Sharing of Information

  • Service Providers: Shipping, payment processing, and IT services.
  • Legal Authorities: When required by law.
  • With Your Consent: Where explicitly granted.

6. International Data Transfers

Personal data may be transferred outside the UAE where necessary and with appropriate safeguards.

7. Data Retention

Data is retained only as long as necessary for legal and operational purposes, then securely deleted or anonymized.

8. Your Rights

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion or restriction.
  • Withdraw consent.

9. Third-Party Links

We are not responsible for the privacy practices of third-party websites.

10. Data Security

We implement appropriate security measures; however, no system is completely secure.

11. Changes to This Policy

Updates will be posted on this page with a revised effective date.

12. Contact Us

Email: support@xseswary.com
Phone (UAE): +971 50 249 5222|
Whatsapp: +971 50 249 5222