Customer Service

If you require information or assistance, please contact us by email or phone, and we will be happy to help.

SHIPPING TIMES AND COSTS
  • Shipping In-store collection within 3 to 7 business days
  • Shipping for custom order within 7 to 14 business days
  • Luggage shipping take up to 2 weeks
  • The delivery from our store managed by DHL, Parcel and Gold Line
PAYMENT METHODS

Xseswary accepts the following payment methods:

  • Strip (Visa, MasterCard, American Express) 
  • Tabby
  • Tamara
EXCHANGES, RETURNS AND REFUNDS

Items returned within 5 -12 working days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable. Returns order: customer will pay return amount and extra charges for shipping. 

 

 

Date: 07- Sep - 2025